Privacy Policy

Effective Date: May 1, 2025

At Elite Chiropractic & Rehab, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

1. Information We Collect

We collect the following types of information:

● Personal Information: Name, address, phone number, email, date of birth, gender, emergency contact details.

● Health Information: Medical history, diagnoses, treatment plans, physical therapy records, imaging results, insurance and billing information.

2. How We Use Your Information

Your information may be used for:

● Providing chiropractic and physical therapy care.

● Communicating with you regarding appointments, treatments, and billing.

● Submitting claims to your insurance provider.

● Complying with legal and regulatory requirements.

● Improving our services and office operations.

3. Disclosure of Your Information

We may disclose your information in the following situations:

● To You or Your Authorized Representatives: Upon request or as authorized by you.

● For Treatment: Sharing with other healthcare providers involved in your care.
 
● For Payment: With insurance companies and billing services.

● For Healthcare Operations: Quality improvement, audits, staff training.

● As Required by Law: Including reporting abuse, subpoenas, or public health mandates.

We will not sell, rent, or lease your information to third parties.

4. Your Rights 

You have the right to:

● Request a copy of your health records.

● Request corrections to your health records.

● Receive an accounting of disclosures.

● Request communication through alternative means or at alternative locations.

● File a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Privacy Officer (see contact info below).

5. Data Security

We implement physical, administrative, and technical safeguards to protect your information. This includes secure storage of paper and electronic records, limited access by authorized staff, and encryption of digital data when applicable.

6. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on our website and available in our office. The effective date at the top will reflect the most recent changes.

7. Contact Us

If you have questions about this policy or want to file a privacy-related complaint, contact:

Privacy Officer
Elite Chiropractic & Rehab 12030 Bandera Rd STE 126
Helotes, TX 78023
 
Phone: 210-481-4998
Email: [email protected]

You may also contact the U.S. Department of Health and Human Services Office for Civil Rights.